Privacy Policy

Effective Date: January 1, 2026
Business Name: True Life Medical, LLC
Website: www.truelifemedical.org

True Life Medical, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. What Type of Information Do You Collect?

We may collect:

Personal Information: Name, phone number, email, address
Health Information: Provided voluntarily for services, consultations, or intake forms
Payment Information: Processed securely through third-party providers (we do not store full payment details)
Technical Data: IP address, browser type, device information, and website usage

2. How Do You Collect Information?

We collect information when you:

Fill out forms on our website
Book appointments or consultations
Contact us via phone, email, or text
Subscribe to programs or updates
Interact with our website (cookies and analytics)
Use third-party platforms connected to our services

3. How Do You Store, Use, Share, and Disclose Information?

Storage & Protection

We use secure, encrypted platforms and follow industry best practices to protect your data.

How We Use Your Information

Provide healthcare and wellness services
Schedule and manage appointments
Communicate updates and reminders
Process payments
Improve services and user experience
Meet legal and regulatory requirements

Sharing & Disclosure

We do not sell your information.

We may share your information with:

Secure third-party service providers (scheduling, payments, email systems)
Healthcare coordination (only when necessary and with consent)
Legal authorities if required

HIPAA Compliance

As a nurse-led organization, we follow applicable privacy and confidentiality standards. Any protected health information (PHI) is handled in accordance with HIPAA guidelines where applicable.

4. How Do You Communicate With Site Visitors?

We may contact you through:

Email
Phone calls
Text messages
Appointment reminders
Service updates or promotions (opt-in only)

You may opt out at any time.

5. How Do You Use Cookies and Tracking Tools?

We use cookies and similar technologies to:

Improve website functionality
Analyze traffic and performance
Personalize user experience

You can disable cookies in your browser settings, but some features may not function properly.

6. How Can Visitors Withdraw Consent?

You may withdraw consent by:

Emailing: [Insert Email]
Requesting access, updates, or deletion of your data
Unsubscribing from communications

We will respond in accordance with applicable laws.

7. Updates to This Policy

We may update this policy at any time. Changes will be posted on this page.

8. Contact Us

True Life Medical, LLC
Website: www.truelifemedical.org
Phone: 443-927-7008
Email: info@truelifemedical.org