True Life Medical
Effective Date: March 1, 2025
At True Life Medical, we are committed to protecting your privacy and ensuring the security of your personal information when communicating via text messaging. This Privacy Policy explains how we collect, use, and protect your information when you receive and send text messages to and from our organization.
1. Information We Collect
When you opt-in to receive text messages from True Life Medical, we may collect the following types of information:
Your phone number
Your name (if provided)
Any information you voluntarily provide in your text message responses
Interaction data, such as message delivery status and engagement
2. How We Use Your Information
We use text messaging to provide the following services:
Appointment reminders and confirmations
Health and wellness updates
Important notifications regarding your care
Special offers, promotions, or relevant healthcare information
Responses to inquiries and customer service requests
3. Opting In and Out
By providing your mobile number and opting in, you consent to receive SMS messages from True Life Medical.
You may opt out of receiving text messages at any time by replying "STOP" to any message. You will no longer receive non-essential texts.
For assistance, reply "HELP" or contact our office directly at [Insert Contact Information].
4. Data Security
We take appropriate technical and organizational measures to protect your personal information, including:
Secure transmission and storage of message data
Restricted access to authorized personnel only
Compliance with HIPAA and applicable data protection regulations
5. Third-Party Disclosure
We do not sell, trade, or share your text messaging information with third parties for marketing purposes. However, we may share data with trusted service providers solely for the purpose of delivering our text messaging services.
6. Message and Data Rates
Standard message and data rates may apply based on your mobile carrier’s terms. True Life Medical is not responsible for any charges incurred from text messaging.
7. Changes to This Policy
True Life Medical reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website and effective immediately upon posting.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
True Life Medical1301 York Rd. Suite 800
info@truelifemedical.org
443-927-7008
Terms and Conditions Overview
Message Types: Users will receive promotional and informational messages.
Message Frequency: Messages will be sent weekly.
Data Rates: Message and data rates may apply.
